May 17, 2019

    Analytics Reveal Issues Most Frequently Reported by Restaurant Staffs

    When thousands of restaurant industry members gather in Chicago for the 100th Annual National Restaurant Association Show May 18-21, they won’t just be sampling the food and beverages. They’ll also take part in peer-to-peer conversations and expert panel sessions about the right recipe for ensuring their staffs are happy, safe and productive.

    A key ingredient is an outlet for employees to report workplace problems to management anonymously and without fear of reprisal. STOPit Solutions conducted an analysis of anonymous reports submitted by employees at all of its restaurant industry customers nationwide and came up with a breakdown of the most common complaint types.

    Here are the top four reporting types by those in the food service industry in order of volume:

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