How Workplaces Are Integrating Data and Anonymous Reporting To Satisfy Compliance Requirements and Improve Company Culture
Time will tell, but employers may look back at 2018 as the year we finally got honest about the impact of harassment and intimidation in the workplace. Using social media as a megaphone, professionals from Hollywood to Main Street proclaimed “no more” to misconduct that had long been pervasive in every industry and nearly every office building. Norms for what’s considered acceptable behavior have evolved, and employers are looking forward to take better advantage of tools that educate their staff, empowering them to address issues before they become problems. Companies that don’t are taking unnecessary risks.
And while there’s been no shortage of headlines about events of the past in the #MeToo era, Roger Duffield, President of in2vate, believes the vast majority of executives want to put protections in place for the future of their corporations. They just don’t always know how.
“I don’t think the right information is getting to decision makers,” Duffield said. “They’re ready to take positive steps, but they don’t have the right data. If they can see what they need to do, they’ll do it.”
The Solution: Introducing Enterprise Risk Technology
More and more business leaders are taking those positive steps with the deployment of enterprise risk technology, software that can help companies assess their current culture, identify areas for improvement, gather information from employees with anonymous reporting apps like STOPit, implement best practices for conforming with regulations, and train employees on timely topics.
In2vate was one of the first providers of valuable services and it’s leveraged its experience and integration with STOPit to create a customizable and scalable software package that is particularly effective for businesses with distinct corporate cultures.
“Companies need a risk-management solution that over-delivers on their need for information and plugs them into easy to implement, cost effective solutions,” said Duffield.
The effectiveness of enterprise risk technology was proven recently when an in2vate customer, an insurer with over 200 government clients in its pool, needed to perform an audit on all of their policies and handbooks and identify documents and forms in need of an immediate update as well as urgent training needs.
In2vate developed a 30-question survey and a simple interface that allowed the agencies to upload their documents and collect specific, actionable information for each organization. Within 45 days, they had nearly 90 percent participation — highly unusual for large-scale assessment projects — and all the information necessary to match every one of the participants with tools and resources they needed to accomplish all their compliance and organizational management goals.
“We were amazed at the level of disclosure that the clients provided,” Duffield said. “It would have taken them years to collect the data with any other method.”
Powering Up Data with Anonymous Reporting
When it comes to data collection for risk assessment, companies are recommending anonymous reporting as another opportunity to collect valuable data.
Now offering an anonymous reporting option to employees, organizations and partners like In2vate are taking proactive steps to ensure better compliance with legal obligations and, as importantly, encouraging employees to feel safe and empowered to report malfeasance and harassment. Anonymous reporting services are highly effective for getting real-time, first-person information about workplace warning signals as well as threats, helping managers identify and address workplace problems before they take root and ultimately preserving an office’s positive atmosphere.
STOPit Solutions is in2vate’s provider of choice in anonymous reporting and incident management. STOPit’s reporting and investigation tools are a natural fit with in2vate’s philosophy of reporting, investigating and taking action. “STOPit and in2vate help deliver critical data into the hands of decision makers so they can implement necessary changes,” Duffield said. “Organizations can take advantage of enterprise risk technology to help identify red flags and address them early, and STOPit can help with that.”
The More You Know
Duffield is quick to point out to clients that though the right data and the right tools to collect that information are vital, “Continuous improvement depends on continuous learning. A company who wants to maximize results takes the results of reporting and assessment and then connects management and employees with education content rooted in proven, actionable solutions.”
For instance, in2vate offers its clients some of its industry-specific and legal content through weekly bulletins covering topics ranging from sexual harassment and discrimination to what goes in a personnel file. It’s a cost-effective means for ensuring first-line managers and supervisors are up to speed on critical workplace issues.
They also offer comprehensive training content that’s delivered online. All modules are developed using established, best-practices, like TRAC (Teamwork • Respect • Awareness • Communication) – is a multi-purpose workplace module for all employees that reinforces efforts to prevent workplace wrongdoing and makes employees aware of issues important to organizations, such as tolerance and diversity. Sensitivity Basics is another highly utilized module about what sensitivity is and what it is not. Topics include sexual insensitivity, stereotyping, and faith in the workplace. The company also curates an easy-to-search Legal Synopsis library with hundreds of articles covering a wide range of topics.
Thanks to its partnership with STOPit, in2vate provides its knowledge content for STOPit’s Resource Center, an online library for STOPit clients that helps organization administrators address issues efficiently and effectively based on best practices and professionally researched content. So far, in2vate has provided over 1,000 articles to assist administrators via the library of STOPit Premium Resources. Customers from enterprises through public school districts get enormous value out of being able to address employee and student concerns with the help of this content, all from within the STOPit Admin console.
Call STOPit today to learn more about how companies are using mobile technology to promote and protect their corporate cultures.