It was a new drama every time Robin walked into the kitchen of the New York City restaurant where she waited tables. The source: a cook whose specialty was a foul broth of insults and inappropriate comments.
Eventually, she gave him a piece of her mind and hoped he’d back off. No such luck. In the restaurant industry, revenge can be a dish not served at all.
“He stopped making my orders,” she recalled. “All of the other tables were getting their food on time. The customers were annoyed and taking it out on me, by complaining or giving me bad tips. I felt trapped — it was a toxic situation.”
Ask anyone you know who has worked in a restaurant and they’re almost guaranteed to have a comparable story. Statistics show that it is one of the most stressful industries in the country in terms of dealing with sexual harassment and bullying.
The Front & Back Of the House: Depending On Each Other To Succeed Means Working Together To End Abuse
According toa report by the Restaurant Opportunities Centers United, an incredible 90 percent of female workers claim to have been sexually harassed by customers, with half claiming it happens on a weekly basis.